Telehealth (video) Counseling

Anxiety and Depression

We offer several types of therapy to help clients suffering with anxiety and depression, including Cognitive Behavioral Therapy (CBT), Exposure and Response Prevention (ERP), Acceptance and Commitment Therapy (ACT), parts work (Internal Family Systems), and Mindfulness.

Two individuals sitting in a hammock

Couple’s Counseling

Communication, conflict resolution, creating a future of shared meaning, and navigating stressors.

As marriage and family therapists, we consider the many systemic factors, past and present, that inform our decisions and behaviors.

A purple flower blooming

Individual Therapy

Life transitions include post-college or career changes, relocating, grief and loss, retirement, or other vulnerable times in our lives.

We value confidentiality and teletherapy security.

On October 17, 2023, the Office of Civil Rights (OCR) of the U.S. Department of Health and Human Services (HHS) published its “Telehealth and Privacy and Security Tips for Patients.”

According to the OCR, important telehealth security practices include:

·       Having your telehealth session in a private place.

·       Using a personal computer or phone.  Please don’t use a workplace computer or device!

·       Installing security updates on your computer or mobile device by going to the Settings icon and enabling automatic updates or installing security updates yourself.

·       Using unique passwords.

·       Deleting health information from your phone or computer when you no longer need it.

·       Using two-step or multi-factor authentication. If you need help, please ask us.

·       Not using public Wi-Fi networks

·       Asking us questions about your telehealth technology.

Sources:
Telehealth Privacy and Security Tips for Patients | HHS.gov
How to Educate Your Clients & Patients on Telehealth Privacy, Telehealth.org
HHS Provides Clients Guidance for Telehealth Sessions (telementalhealthtraining.com)

Below is additional information from HHS and the U.S. Cybersecurity & Infrastructure Security Agency:
Multi-Factor Authentication Fact Sheet (cisa.gov)
4 Things You Can Do To Keep Yourself Cyber Safe | CISA
Preparing for a virtual visit | Telehealth.HHS.gov

Good Faith Estimate Notice (2022 No Suprises Act)

As of January 1, 2022, you have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost.

Under the “No Surprises” law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.

  • You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.

  • Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.

  • If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.

  • Make sure to save a copy or picture of your Good Faith Estimate.

For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or contact us at 312-761-5478, or email info@flourishcounselingcenters.com